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Editorial
July 1, 1914
The Adair County News
Columbia, Adair County, Kentucky
What is this article about?
Editorial defends local merchants against competition from distant city stores and mail-order houses, arguing that home stores offer better quality, service, and value despite perceptions of higher prices, while highlighting the hidden costs and inconveniences of buying elsewhere.
OCR Quality
98%
Excellent
Full Text
Buying in Distant Cities.
People sometimes tell the home merchant that he does not sell as cheaply as metropolitan stores or mail order houses in more or less distant cities. Any person wishing to compare two scales of prices should inquire whether the distant store was selling the same goods. Second grade products can be made to look very handsome in a catalogue cut. But the home merchant cannot float that kind of goods. They come back to his store too easily. It is amusing to see the bother people will take for trifling sums they think they are saving. They will travel many miles, spend street car fare, pay for luncheons, hotel bills, and tips. They get tired and footsore tramping around overgrown stores, separated by long distances. They wait for change, carry bundles and express. They pay a high price in money and energy for supposed economies. When you buy goods away from home you rarely take them back. The bother and expense looks prohibitive. When you buy at home you would return if dissatisfied. This takes the time of clerks; frequently the goods have been injured while in your hands. Where it is so easy to return goods the customer must be given both the worth of his money, and something suited to his needs. A higher grade of salespeople is thus required in the home store. To make a sale that will stick so near home, the customer must be given intelligent advice. Thus the public demands from the home store more competent service than it exacts from the distant merchant. This means additional expense, which is counterbalanced by lower rents and like economies. When you consider how generously the home store responds to all kinds of demands, reasonable and unreasonable, the range of its prices is remarkably low.
People sometimes tell the home merchant that he does not sell as cheaply as metropolitan stores or mail order houses in more or less distant cities. Any person wishing to compare two scales of prices should inquire whether the distant store was selling the same goods. Second grade products can be made to look very handsome in a catalogue cut. But the home merchant cannot float that kind of goods. They come back to his store too easily. It is amusing to see the bother people will take for trifling sums they think they are saving. They will travel many miles, spend street car fare, pay for luncheons, hotel bills, and tips. They get tired and footsore tramping around overgrown stores, separated by long distances. They wait for change, carry bundles and express. They pay a high price in money and energy for supposed economies. When you buy goods away from home you rarely take them back. The bother and expense looks prohibitive. When you buy at home you would return if dissatisfied. This takes the time of clerks; frequently the goods have been injured while in your hands. Where it is so easy to return goods the customer must be given both the worth of his money, and something suited to his needs. A higher grade of salespeople is thus required in the home store. To make a sale that will stick so near home, the customer must be given intelligent advice. Thus the public demands from the home store more competent service than it exacts from the distant merchant. This means additional expense, which is counterbalanced by lower rents and like economies. When you consider how generously the home store responds to all kinds of demands, reasonable and unreasonable, the range of its prices is remarkably low.
What sub-type of article is it?
Trade Or Commerce
What keywords are associated?
Local Merchants
Distant Buying
Mail Order
Consumer Inconvenience
Quality Goods
Home Shopping
What entities or persons were involved?
Home Merchant
Metropolitan Stores
Mail Order Houses
Editorial Details
Primary Topic
Advantages Of Buying From Local Merchants Over Distant Stores
Stance / Tone
Supportive Of Home Merchants And Critical Of Distant Buying Practices
Key Figures
Home Merchant
Metropolitan Stores
Mail Order Houses
Key Arguments
Distant Stores May Sell Inferior Goods Disguised In Catalogs
Buying Away From Home Involves High Hidden Costs In Time And Effort
Local Stores Provide Better Service And Easier Returns, Ensuring Quality
Home Merchants Require Competent Staff To Meet Customer Demands
Local Prices Are Low Considering The Superior Service Provided